Summer Season
Frequently Asked Questions

FARMYARD PLAY AREA, TICKETS & ADMISSION

Do I need to purchase tickets to go to Downey’s Farm Store?

No.  Tickets are not required to shop at the Farm Store.  Tickets are only required for the Play Area

How much is parking?

Parking is free. 

Where do I park?

Park in the main parking lot.  If this area is full, there are North and East parking lots.  Do not park on the road.  There is ample space in our parking lots.  If you park on the road, you will be ticketed and/or towed.

What form of payment does Downey’s Farm accept?

Debit and Credit (Mastercard or Visa) are accepted.  There are limited areas at the farm that accept cash.

Do I need to purchase a ticket for the Farmyard Play Area?

Yes.  Tickets must be purchased in advanced prior to coming to the Farmyard Play Area.  Please purchase tickets in advance online at www.downeysfarm.com.

Can I purchase tickets in person at the Admission Booth?

We highly recommend purchasing your tickets in advance to guarantee entry.  Please purchase tickets in advance online at www.downeysfarm.com.

I am attending with my children. Do I need to purchase a ticket for the Farmyard Play Area?

Yes.  All guests ages 2-92 years old who are entering the Play Area require a ticket.

I just want to see the Farm Animals.  Do I need to purchase a ticket for the Farmyard Play Area?

Yes.  The Farm Animals are included in the admission price and a ticket must be purchased to access this area.

I can’t find my tickets.  What do I do?

If you cannot locate your tickets, email info@downeysfarm.com and we are happy to assist.

Do I need to print my tickets?

Not at all.  Please use your phone and show the QR code to our Admission Staff.  Please have your QR code ready prior to Admission Booth for faster check-in process.

How do I redeem my gift card for the Play Area?

Go to www.downeysfarm.com .  Once you have selected your date, filled out your information, and are ready to check out, select ‘Apply a gift card’, located under the Total.  Type in your gift card code.

I have Free [hard copy] Passes to attend Downey’s Play Area.  Do I need to book online?

No. Please come to the farm and go to Admission Booth.  The Farmyard Play Area is open daily until October 31st from 9:30am – 5pm.

I purchased tickets to Downey’s Farmyard Play Area but it is raining.  Can I get a refund?

No.  All ticket sales are final.  Downey’s Farm is open rain or shine.  Please see your confirmation for further details regarding our cancellation policy.  If you are concerned about weather, we suggest waiting to purchase your tickets and checking the forecast to see when the weather works on your end.  During the Regular Spring/Summer Season, admission does not sell out.

What if it rains during my visit?

Some attractions may close in inclement weather until conditions permit safe operation. Downey’s Farm cannot issue rain checks or refunds for inclement weather.

I purchased tickets to Downey’s Farmyard Play Area but something came up and I can’t attend.  Can I get a refund?

No.  All ticket sales are final. Please see your confirmation for further details regarding our cancellation policy.  While we do not offer refunds, you are able to receive a gift card by following the link on your ticket if done 24 hours in advance of your booked visit.

I made an error when booking Downey’s Farmyard Play Area.  What do I do?

Please contact info@downeysfarm.com with your Booking number; the information is also included in your confirmation email.

I can only see one ticket for the date I would like to book for the Farmyard Play Area but I need more.  What should I do?

The tickets are shown in real time.  If the ticketing is only allowing you to select 1 ticket, there is only 1 ticket left for that day.  Please only select a date that has the number of tickets you require [and not less].

Do you offer Season Passes to Downey’s Farm?

Yes!  Season Passes are valid from May 17th – October 31st. All Season Passes must be purchased online.

Can I upgrade my admission ticket to a Season Pass?

Guests can receive credit on their admission towards the purchase of a Season Pass. Please visit the Admission Booth during your visit. Upgrading your admission towards a Season Pass must be done during the same day of your visit, prior to 5pm at the Admission Booth with a Downey’s Team Member. We are unable to upgrade your day pass past the date of your visit. Thank you for respecting this policy and the farm.

Do I need to book online if I have a Season Pass?

Yes.  Use your personal membership code to book your visit.  See your confirmation notes for more details.  Please ensure you check the website and social media @Downeysfarm in the event the farm/play area is closed. 

Can I share my Season Pass?

No. Season Passes are non-transferrable. 

Are there wagon rides this year?

Yes!  Wagon Rides are available both on weekdays and on weekends.  Wagon rides are included in the Farmyard Play Area Admission.  Wagon ride times are available daily at 11am and 2pm.

Are there Farm Animals? Can I feed them?

Yes!  We have goats, sheep, chickens, rabbits, alpaca, donkey, and cows.  There is animal feed available for purchase.  Please do not bring food from home to feed our animals.

GROUPS & ACCESSIBILITY

Do you offer Birthday Parties?

Downey’s Farm is not offering Birthday Party Packages in 2024.  You are more that welcome to purchase tickets online www.downeysfarm.com and meet friends and family at the farm.   

I want to have my child’s birthday party and arrange for friends and family to join.  Can I set up my own birthday party at the farm and reserve tables?

You are more than welcome to purchase tickets for your group online at www.downeysfarm.com.  We are unable to reserve tables for your group.  No outside food, picnics, coolers, balloons or birthday cake is permitted at the farm.  If any of these items are brought to the farm, we kindly ask that you return them to your vehicle.

Do you offer Company Events?

Downey’s Farm is a great spot to host clients, and treat your employees and their families to a day on the farm.  Please email info@downeysfarm.com to receive information on admission & gift vouchers.  We are not offering private events in 2024.

Are there washrooms at Downey’s Farm?

Yes; there are portable washrooms.

Is the farm stroller friendly?

Yes; the terrain is grass, gravel and asphalt.  Larger wheeled-strollers and wagons do much better than an umbrella type/small wheeled stroller.  *IF THERE HAS BEEN SIGNIFICANT RAIN, the Play Area will be muddy and not ideal for strollers.

If the farm wheelchair accessible?

Yes; the terrain is grass, gravel and asphalt.  Our wagons are equipped with ramps, and portable washroom has wheelchair accessibility. *IF THERE HAS BEEN SIGNIFICANT RAIN, the Play Area will be muddy and not ideal for wheelchairs.  Please email info@downeysfarm.com if you have tickets purchased.

Are there strollers, wagons or wheelchairs to rent?

We do not provide rental service for these items.

Do you accept Access2 Cards?

Access2 Cards are accepted from May 17th until October 31st.   People with an Access2 Card receive complimentary admission.  Please show Access2 Card upon arrival at the Admission Booth to receive complimentary admission.  No pre-booking required for this guest.  All other guests in your group, including support staff, must prepurchase a ticket in advance online at www.downeysfarm.com

Are you offering School Trips?

Spring, Summer and Fall Trips are available.  These are all Self-led. Downey’s Farm does not offer guided programs.  Please visit our Groups Section at www.downeysfarm.com

Do you permit Church Groups, Scouts, Camps?

Group ticketing is available.  Please purchase your tickets in advance online www.downeysfarm.com

FOOD AT THE FARM

What lunch food is at the farm?

Bakery Lunch Counter:
Open daily 11am – 4pm

Poppa John’s Fry Truck:
May/June hours:    11am – 4pm Saturday & Sundays
July/August hours: 11:30am – 3pm Monday to Friday
11am – 4pm Saturday & Sundays             

The Bakery Lunch Counter offers sandwiches, paninis, meat pies, kids meals. 

Poppa John’s Fry Truck offers fries, poutine, chicken fingers, hot dogs.

Are pumpkin donuts available?

YES!! We make pumpkin donuts everyday.

Can I bring my own food to the farm?

No outside food, coolers or picnicking is allowed at Downey’s Farm. Baby food, formula, water bottles and small snacks are permitted. Guests with baskets, coolers and personal picnic items will be asked to return these items to their vehicles. 

FARM STORE

What are the farm store hours?

The Farm Store is open daily from May 17th – October 31st from 9am – 5pm.

Do I need to purchase tickets to go to Downey’s Farm Store?

No.  Tickets are not required to shop at the Farm Store.  Tickets are only required for the Play Area

What Fruits & Vegetables do you carry?

We carry Ontario Fruits & Vegetables, along with the fresh produce that we grow here at Downey’s Farm.  As we only carry what is grown locally, produce is season dependent and as such, is not available year-round.  See our crop calendar on our website www.downeysfarm.com and follow us on social media @Downeysfarm to see what is in season.

Can I purchase wine?

Yes!  You can purchase Downey’s own Fruit Wine and Hard Cider to take home.  All wine and hard cider is made on-site by Downey’s Estate Winery.

What else is in the farm store?

Our Bakery carries fresh baked pies, breads, pastries, buttertarts, loaves, cookies, donuts…tons of delicious treats to satisfy anyone’s sweet tooth.  We carry a large assortment of preserves, honey, maple syrup and cider, and well known products from Thatcher’s and Sheldon Creek Dairy.  Lots of unique gifts, toys and sweets.

PICK-YOUR-OWN STRAWBERRIES & RASPBERRIES

Are strawberries/raspberries ready yet??!

We get SO EXCITED for Strawberry Season too!  Strawberry season starts mid to end June, dependent on weather.  You will find all PYO information by visiting www.downeysupickfarm.ca

How much are strawberries? Can my toddler come? Can I bring my stroller?

Downey’s Strawberry & Apple Farm will be happy to assist you with all PYO questions.  Please visit www.downeysupickfarm.ca for all information regarding Pick-Your-Own.

Do I need a ticket for Strawberry or Raspberry Picking?

Please visit www.downeysupickfarm.ca for all information regarding Pick-Your-Own.

Does the Play Area include Strawberry or Raspberry Picking?

No.  The Play Area is a separate activity and requires a separate ticket.

Is Downey’s Farm & Downey’s Strawberry & Apple Farm the same?

No….same family, different businesses!  Please visit the PYO website with anything regarding PYO www.downeysupickfarm.ca

Which side of the road is strawberry/raspberry picking on today?

The location of picking is determined each morning.  This is based on quantity of fruit/picking conditions.  Signs will be posted prior to entering the parking lot.

PETS & PHOTOGRAPHY & OTHER

Can I bring my dog to the farm?

We love your pets but with so many kiddos and farm animals around, please leave all your animal friends at home. The farm does not permit outside animals at the farm [except service animals].  We also do not want to see any animals left unattended in hot vehicles.  Please leave your pets at home or with a friend/family member.  This includes, but not limited to: Dogs, Cats, Parrots, Bunnies. 

Can I bring my service dog to the farm?

Yes.  Service Dogs are welcome at the farm. 

IMPORTANT:
Dogs MUST be wearing proper vest at all times for entry.

I am a Photographer. Can I book Photography Sessions or Mini Shoots at Downey’s Farm.

Please email Downey’s Farm to obtain a Photography Permit.  Downey’s Farm is not a location to host mini-sessions as Downey’s Farm has an exclusive photographer. Photography pass must be presented upon arrival at Admissions Booth. Photography must occur during operation hours of 9am – 5pm, Monday through Friday.   There are no photography permits available on weekends.  We reserve the right to end any session if we believe it is interfering with our guest’s enjoyment, or in the event a permit was not obtained.

Can I use a drone at Downey’s Farm?

No.  Drones are prohibited.

Smoking Policy

For the convenience of all our guests, smoking of any kind, including vapor and e-cigarettes, is not permitted at the farm. Thank you for your cooperation.

Cannabis Policy

Cannabis and related paraphernalia are not permitted on Farm property at any time.